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Customer Service > How To Order

How To Order - Online Ordering Instructions

To order on our web site, follow the steps below.

Browsing and Selecting Products

  1. Browse our main product categories by clicking the category in the navigation section across the top of the page.
  2. Choose a design.
  3. Once on the product page, check the items you wish to purchase in the Order Now box. If you are ordering checks, please select a quantity and format. You may change the quantity of any product later in the checkout process.
  4. Click the "Add to Cart" button to add the item(s) to your cart and proceed to the Shopping Cart page.

Shopping Cart Page

  1. Preview all items in your shopping cart. You may remove items or update quantities on the Shopping Cart page.
  2. You may choose to continue shopping or proceed with checkout by clicking the appropriate button.
  3. If you continue with checkout, and have a personalized product in your cart (checks, labels, cards, or stamps) you will be taken to Step 1 of the Checkout process, "Personalize Your Products".

NOTE: For security reasons, you may purchase only one check product per order.

Checkout Step 1: Personalize Products

  1. Select the desired options for your personalized product. Options available MAY include (depending on your product) Special Lettering, Cuts and/or Monograms, and Over-Signature Text.
  2. Click the "Submit & Continue" button.
  3. Using your existing check as a reference, fill in all personal and bank information according to what you want printed on your checks. If you need help finding your routing and account numbers, you can refer to the diagram provided for assistance.
  4. Click the "Preview" button to view your product with all selected options and personalization.
  5. Your preview will appear in a pop-up window, which you should close when you have finished previewing your product.
  6. Click the "Submit & Continue" button. If you have additional personalized products in your cart, you will continue in Step 1 to select options and enter personalization. Otherwise you will continue to Step 2.

Checkout Step 2: Order Review

  1. On this page you will preview all of the products in your order with all options, personalization and prices.
  2. You may view the pop-up preview of each personalized product again by clicking the "Preview" button under each product image.
  3. You may click the Edit Product button to correct any errors in options or personalization.
  4. You may click the Delete Item button to remove any unwanted products from your order.
  5. If you have an offer code from an advertisement, you may enter it on this page to see if you qualify for the pricing in that ad. Enter the offer code and click Update Pricing.
  6. Click the "Submit & Continue" button to proceed to "Step 3: Shipping and Billing".

Checkout Step 3: Shipping and Billing

  1. If you have a check in your order, your shipping and billing information will be pre-populated from your check personalization. For security reasons, we require that your shipping and billing addresses be the same when placing an online check order, but these can be edited to be different from your check personalization. All check orders are subject to address verification procedures to ensure against fraud.
  2. Complete all required fields for your shipping address, including your email address which will be used to send order and shipment confirmation messages.
  3. Choose a shipping method.
  4. Complete all required fields for your billing address. We request your phone number so we can call you if we have a question about your order.
  5. Click the "Submit & Continue" button to proceed to "Step 4: Review & Payment".

Checkout Step 4: Review & Payment

  1. This page includes a final review of your order.
  2. You may view the pop-up preview of each personalized product again by clicking the "Preview" button under each product image.
  3. You may use the Edit Quantity button to change the quantity of any product in your order.
  4. You may use the Edit Shipping or Edit Billing buttons to change information in this area. Remember, if you have a check in your order, your shipping and billing information will be pre-populated from your check personalization. For security reasons, we require that your shipping and billing addresses be the same when placing an online check order, but these can be edited to be different from your check personalization. All check orders are subject to address verification procedures to ensure against fraud.
  5. To order online, please complete all information for credit card payment (VISA and MasterCard only).
  6. Press "Complete My Purchase" to complete your online order.

Order Acknowledgement

  1. Please print this page for your records.
  2. You will receive an email confirmation containing your order number that will allow you to check the status of your order on our site.
If you have any additional questions, please feel free to contact us.
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