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Customer Service > Privacy Policy

Message!Products - Privacy Policy

At Message!Products®, we are devoted to protecting your privacy and utilizing technology that gives you a safe and secure, on-line experience. The information we collect about you during the ordering procedure is used to process your orders and to provide a more convenient on-line shopping experience. Information you have provided in "My Profile" is securely stored on our server for convenience when you re-order from Message!Products on-line. Please read on for more details about our privacy and security policy.

What information do you collect? How do you use it?

When you place an order with Message!Products, we need to know your name, mailing address, phone number, e-mail address, bank account information (when ordering checks), credit card number, and credit card expiration date. This allows us to process and fulfill your order and to notify you of your order status.

We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our site. To do this, we use Action Tags and cookies provided by our marketing company on this site. The information we collect helps us learn things like what kinds of customers our site attracts, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our site on our behalf, we control how that data may and may not be used. If you do not want to help us learn how to improve our site, products, offers and marketing strategy, you can "opt-out" of this web-site analysis tool by clicking here.

How does Message!Products protect customer information?

When you place orders or access your profile information on our site, you are on a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us.

Will Message!Products disclose the information it collects to outside parties?

Message!Products does not sell, trade, or rent your personal information to others. From time to time some of the nonprofit organizations may request the mailing addresses of customers who have purchased their licensed products from us. If you do not want us to share this information, access the "My Profile" section of this site and simply uncheck the "Contact Me?" box located next to your mailing address. Message!Products may release account information when we believe, in good faith, that such release is reasonably necessary to (1) comply with law, (2) enforce or apply the terms of any of our user agreements or (3) protect the rights, property or safety of Message!Products, our users, or others.

How does Message!Products allow customers to update or change the information it collects?

You may update or change information related to your Message!Products on-line account by accessing the "My Profile" section of the website with your e-mail account and password. For other questions related to updating or changing your account information, please send an e-mail to helpmp@messageproducts.com or call 1-800-243-2565.

Children accessing our website:

Our websites are targeted at adult consumers and guests. However, children may access our websites without our knowledge. They may ask for information about our products and services and even order products or services. Should children log on to our websites, we believe that parents will not judge any of the information provided by us as objectionable for viewing. Children should seek permission from parents before providing any information about themselves or their family on the Internet or before ordering any products or services.

Other Web Sites Linked to or from the Message!Products Web Site:

Message!Products is not responsible for the subject matter or information practices exercised by sites linked to or from our websites. Links to non-Message!Products websites are provided only for information on topics or services that may be useful to the users of our sites.

Your Acceptance of These Terms

By using our website to place orders with Message!Products, you consent to the collection and use of this information by us according to the policies stated above. If you do not agree with this policy, please do not use our site. We reserve the right, at our preference, to change, modify, add or remove portions from this policy at any time without notice. We will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Your continued use of Message!Products Web sites following the posting of changes to these terms indicates your acceptance of these changes.

In Summary:

We are committed to protecting your privacy and ensuring the security of your on-line transactions with Message!Products. We use the information we collect on the site to enhance your overall shopping experience at MessageProducts.com. We do not sell, trade, or rent your personal information to others. If you do not wish to receive any announcements or special offers from us or the nonprofit you support, visit the "My Profile" section and simply uncheck the "Contact Me?" box in your profile.

General Inquires

If you have questions regarding this privacy statement, the practices of our websites, or your dealings with our websites, Message!Products provides the following convenient ways to contact us:


Address:

Message!Products®
P. O. Box 700
Edgewood, MD 21040-0700

Phone: 1-800-243-2565
Fax: 1-800-790-6684
E-mail: helpmp@messageproducts.com

If you feel this site is not following its stated information policy, you may contact us at the above phone number, email address or postal address. You may also contact the Direct Marketing Association's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

This Privacy Policy is valid for 365 days from the time it is downloaded by the customer.

Click to see Direct Marketing Association's Privacy Promise Click to see Check Payment Systems Association's website Click to verify BBB accreditation and to see a BBB report. BBB Torch Award Winner for Business Ethics

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© 2009 Message!Products®
P. O. Box 700 • Edgewood, MD 21040-0700 • 1-800-243-2565
The views expressed by the organizations listed on this website are not necessarily the views held by
Message!Products, our staff or management.